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Maybe this setup video will help?
Frequently asked questions
How do I reset my password or change my email?
We're integrating these features in the next version of the app. For now you can change your password using this link: https://api.adrich.io/recover
Why haven't I received any surveys?
Surveys for studies are usually linked to usage of the product, so if you haven't used your product yet, that explain why you haven't gotten any yet.
I can't get my product to connect!
First check if you can get the red light to come on the product when you press the button. If so, the issue is with your app set up. Check your Bluetooth and location permissions are granted and that you Bluetooth and locations are on.
Can I take my product on the plane?
Yes! The battery and Bluetooth capabilities of the device are permitted on planes.