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Smart Consumption 

Platform

Continuous Consumer Insights and Smart Reordering for Sustainable  Commerce

IoT powered usage sensing (patented)

Moving Brands and Consumers to a Connected World

CPG brands now have a new way to source consumer insights beyond point-of-sale, launch smart refill programs and engage consumers in real time. We’re opening the black box of last mile distribution and enabling your customers to be more active participants in product development, with added potential of more accurate repurchase and refill. 

For The Most In-Demand Use Cases

Consumer Insights new technology

Consumer Insights

Connected eCommerce instant shopping

Smart Reorder / Subscriptions

Sustainability environment resuse

Sustainability & Replenishment

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Regimen Compliance

Consumer Communication customer relationships connected products

In-the-Moment Consumer Engagement

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B2C and B2B

Solving Brand Challenges and Meeting Consumer Expectations 

The Post-Purchase Consumer Insights Problem

 

Consumer brands still face the fundamental challenge of having to make significant decisions based on limited consumer insights and inaccurate self-reported feedback.

 

In today’s uncertain economy and environment of shifting consumer demand and usage behavior, it’s even more important to find new sources of insights that can boost marketing productivity, grow sales and deepen consumer engagement.

With limited visibility beyond the retail store, brands struggle to understand consumer usage patterns and behaviors.

 

Accurate post-purchase consumption-based behavioral data is the missing component in high-stakes consumer product development and marketing decisions. As a result, the world’s most respected brands are making big decisions based on incomplete -- or worse -- the wrong data.​

The Subscription and Auto Replenishment Problem

 

Today's subscription services are averaging 40% churn because schedule-based subscription programs send consumers either more product than they need or send too late after product runs out. Steep acquisition costs and high churn rates make sustainable reuse programs hard to manage.

The flaw of traditional subscriptions comes down to one primary factor: they are not based on actual consumption.

 

A win-win for brands and consumers

Brands benefit from a richer understanding of consumer behavior and better results such as increased LTV and ROI. For consumers, smart replenishment brings added convenience and a more positive environmental impact.

We believe this is a major reason why:
  • 85% of new products fail in their first year.

  • There is a 48% error rate in demand planning and reduction.

  • Subscription programs have 50% churn because they don't match actual consumption.

  • Unexpected usage patterns are missed.

Even though large consumer brands spend $ hundreds of millions on market research annually.

Results That Benefit Brands and Consumers

Powering the Next Generation of Consumer Insights and Connected Commerce

Using IoT + machine learning to make everyday consumer products 'smart' for next-gen consumer insights and smart, sustainable replenishment. 

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Consumption Tracking

Continuous, real-time, non-intrusive product usage insights

Analytics & Engagement  Dashboard

Understand trends, behaviors and usage patterns in the most accurate and cost effective way while connecting with customers as they as they use your product

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Consumer App

Personalized, triggered and on-demand communications + product re-ordering

Case Study:
Smart Replenishment 

Smart Reorder Subscriptions Drive Repeat PurchasesSmart Replenishment 

Increase in annual orders

33%

60%

Reduction in shipping costs

What Customers Are Saying

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Every penny paid for this research was worth it."
 
Liz Paul,
Hidden Valley

Top CPG Brands Choose Adrich

Client The Clorox Company cleaning smart products
Client Olivery olive oil food smart replenishment
Client Amazon autmatic ecommerce shopping
Client Bluedog
Client Colgate smart packaging
Ecommerce vacuum cleaner client Bissel
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Henkel Consumer Packaged Goods smart product
SC Johnson CPG consumer insights
Client Coca-Cola
Client PRS In Vivo
CPG client Tyson, smart product

BACKED BY

Sony Innovation Fund Technology funding Internet of Things
“We are impressed with what the company has rapidly achieved, both in terms of their early traction in the market and the technology that they have developed."

 

Toshimoto Mitomo, Senior Investment Executive

Want to See Adrich In Action?

Get in touch for an overview and demo.
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