Moving Brands and Consumers to a Connected World
CPG brands now have a new way to source consumer insights beyond point-of-sale, launch smart refill programs and engage consumers in real time. We’re opening the black box of last mile distribution and enabling your customers to be more active participants in product development, with added potential of more accurate repurchase and refill.
For The Most In-Demand Use Cases
Consumer Insights
Smart Reorder / Subscriptions
Sustainability & Replenishment
Regimen Compliance
In-the-Moment Consumer Engagement
B2C and B2B
Solving Brand Challenges and Meeting Consumer Expectations
The Post-Purchase Consumer Insights Problem
Consumer brands still face the fundamental challenge of having to make significant decisions based on limited consumer insights and inaccurate self-reported feedback.
In today’s uncertain economy and environment of shifting consumer demand and usage behavior, it’s even more important to find new sources of insights that can boost marketing productivity, grow sales and deepen consumer engagement.
With limited visibility beyond the retail store, brands struggle to understand consumer usage patterns and behaviors.
Accurate post-purchase consumption-based behavioral data is the missing component in high-stakes consumer product development and marketing decisions. As a result, the world’s most respected brands are making big decisions based on incomplete -- or worse -- the wrong data.
The Subscription and Auto Replenishment Problem
Today's subscription services are averaging 40% churn because schedule-based subscription programs send consumers either more product than they need or send too late after product runs out. Steep acquisition costs and high churn rates make sustainable reuse programs hard to manage.
The flaw of traditional subscriptions comes down to one primary factor: they are not based on actual consumption.
A win-win for brands and consumers
Brands benefit from a richer understanding of consumer behavior and better results such as increased LTV and ROI. For consumers, smart replenishment brings added convenience and a more positive environmental impact.
We believe this is a major reason why:
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85% of new products fail in their first year.
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There is a 48% error rate in demand planning and reduction.
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Subscription programs have 50% churn because they don't match actual consumption.
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Unexpected usage patterns are missed.
Even though large consumer brands spend $ hundreds of millions on market research annually.
Results That Benefit Brands and Consumers
Powering the Next Generation of Consumer Insights and Connected Commerce
Using IoT + machine learning to make everyday consumer products 'smart' for next-gen consumer insights and smart, sustainable replenishment.
Consumption Tracking
Continuous, real-time, non-intrusive product usage insights
Analytics & Engagement Dashboard
Understand trends, behaviors and usage patterns in the most accurate and cost effective way while connecting with customers as they as they use your product
Consumer App
Personalized, triggered and on-demand communications + product re-ordering